In most Shoreline locations we arrive within 20 minutes of dispatch from our nearby Seattle location. You receive a real GPS-based ETA when we call and our drivers consistently arrive at or ahead of that time.
We bring enough fuel to get you safely to the nearest open gas station -- typically one to two gallons for a standard gasoline vehicle. This is sufficient to reach a station from any location in Shoreline. We do not fill the tank at your location.
We carry regular unleaded gasoline. If your vehicle requires premium or diesel, tell the dispatcher when you call so we can confirm availability before dispatch.
No. Our pricing is identical at every hour, every day, every holiday. The price is confirmed before dispatch and includes the fuel cost. It does not change on arrival.
Yes. If you have run out of gas on I-5 near the 145th or 175th Street Shoreline exits, tell the dispatcher your direction and nearest exit or mile marker. We respond with full freeway safety protocol. Turn on your hazard lights and stay in the vehicle if safe.
Tell the dispatcher immediately that you are blocking traffic -- this is treated as a priority dispatch. Turn on your hazard lights. Aurora Ave carries significant traffic at every hour and a stalled vehicle creates immediate disruption. Stay inside with your seatbelt on until we arrive and position safely.
If fuel delivery does not resolve the issue, we assess the situation on site. If there is an underlying mechanical problem beyond the empty tank, we can arrange a tow to a mechanic of your choice from the same call.