From our Lynnwood location we typically reach most Edmonds neighborhoods within 20 minutes. Emergency calls receive immediate dispatch. Ferry terminal and waterfront calls receive priority response. You receive a real GPS-based ETA on every call.
No. Our pricing is identical at every hour, every day, every holiday. No after-hours surcharge, no weekend premium, no emergency fee. The price quoted before dispatch is the price you pay.
Yes. A breakdown in the Kingston ferry holding lane is an emergency with a departure schedule attached. Tell the dispatcher immediately that you are in the ferry lane -- we dispatch with priority urgency and coordinate the extraction approach to minimize disruption to the queue and to the sailing schedule if possible.
Yes. We operate 24 hours a day, 365 days a year. A real dispatcher answers every call regardless of the time. The Kingston ferry runs at varied hours and breakdowns happen at any time the ferry is operating -- we respond at the same urgency at any hour.
Yes. Brake failures and mechanical emergencies on the hill streets descending to the Edmonds waterfront require grade-aware response and, in some cases, grade-aware recovery. Tell the dispatcher you are on a waterfront hill street and whether the vehicle is stopped safely or in a dangerous position on the slope.
Turn on your hazard lights immediately. Notify ferry terminal staff if you can -- they can manage the lane behind you. Call us immediately and tell the dispatcher you are in the ferry holding lane, your position in the queue, and whether the car is completely dead or has partial function. Stay in the vehicle if safe.
Yes. We cover all of Edmonds and surrounding communities including Lynnwood, Mountlake Terrace, Mukilteo, Shoreline, and Kenmore. If you are anywhere in this area with a vehicle emergency, we have a driver who can reach you.