From our Lynnwood location we typically reach most Edmonds neighborhoods within 20 minutes. Ferry terminal calls receive priority dispatch. You receive a real GPS-based ETA when we call and our drivers consistently arrive at or ahead of it.
No damage occurs when the correct tools are used for your specific vehicle. We use make-and-model specific equipment that enters without forcing the door seal or bending the frame. The correct method for your specific make and model is applied every time.
Yes. A lockout in the Kingston ferry holding lane is a priority call -- you are blocking the queue and there may be a departure approaching. Tell the dispatcher immediately that you are in the ferry lane. We dispatch priority and get there as fast as possible to minimize the lane disruption and the impact on your sailing.
No. Our pricing is the same at every hour, every day, every holiday. The price is confirmed before dispatch and does not change on arrival.
Yes. The Edmonds waterfront parking area, the downtown retail and restaurant district on 5th Avenue North, and the Harbor Square Marina complex are regular lockout call locations for us throughout the year.
We unlock most standard passenger vehicles, trucks, and SUVs. Give us your vehicle year, make, and model when you call so we confirm the correct entry equipment and technique before dispatch.
Stay in a visible position near or in the vehicle. If you can safely notify ferry terminal staff that you have a lockout situation, do so -- they may be able to manage the queue around you. Call us immediately, tell us you are in the ferry lane, and we dispatch priority. Do not attempt to force entry.