From our Lynnwood location we typically reach most Mukilteo locations within 20 to 25 minutes. Ferry terminal calls receive priority dispatch. You receive a real GPS-based ETA when we call and our drivers consistently arrive at or ahead of it.
No damage occurs when the correct tools are used for your specific vehicle. We use make-and-model specific equipment that enters without forcing the door seal or bending the frame. We use the right method for your vehicle every time.
Yes. A lockout in the ferry holding lane is a priority call. You are blocking the lane and there is a departure schedule. Tell the dispatcher immediately that you are in the ferry queue. We dispatch priority and get there as fast as possible to minimize the lane disruption.
No. Our pricing is the same at every hour, every day, every holiday. The price is confirmed before dispatch and does not change on arrival.
Yes. The Lighthouse park and beach parking area are regular lockout call locations during spring and summer. Visitors who lock their keys inside while enjoying the waterfront are a consistent call type throughout the warm season and we respond at the same speed at those locations as anywhere else in Mukilteo.
We unlock most standard passenger vehicles, trucks, and SUVs. Give us your vehicle year, make, and model when you call so we confirm the correct equipment and entry technique before dispatch.
Stay in a safe position relative to the lane. If you can safely signal to the ferry terminal staff that you have a lockout situation, do so -- they may be able to manage the queue around you. Call us immediately, tell us you are in the ferry lane, and we dispatch priority. Do not attempt to force entry.