In most Bellevue locations we arrive within 20 minutes of dispatch. You receive a real GPS-based ETA when we call and our drivers consistently arrive at or ahead of that time.
We bring enough fuel to get you safely to the nearest open gas station -- typically one to two gallons for a standard gasoline vehicle. This is sufficient to reach a station from any location in Bellevue. We do not fill the tank at your location.
We carry regular unleaded gasoline. If your vehicle requires premium, tell the dispatcher when you call so we can confirm availability before dispatch. Most European luxury vehicles in Bellevue require premium -- let us know your vehicle make and model.
No. Our pricing is identical at every hour, every day, every holiday. The price is confirmed before dispatch and includes the fuel cost. It does not change on arrival.
Yes. If you have run out of gas on I-405 through Bellevue or on I-90 from the Mercer Island approach, tell the dispatcher your direction, nearest exit, and mile marker if visible. We respond with full freeway safety protocol. The I-90 bridge section has limited shoulder access and we position correctly before beginning the fuel delivery.
Tell the dispatcher immediately that you are blocking traffic or in an unsafe position -- this is treated as a priority dispatch. Turn on your hazard lights. Downtown Bellevue's dense traffic on NE 8th Street and Bellevue Way NE means a stalled vehicle creates significant disruption. Stay inside with your seatbelt on until we arrive and position safely.
If fuel delivery does not resolve the issue, we assess the situation on site. If there is an underlying mechanical problem beyond the empty tank, we can arrange a tow to a mechanic of your choice from the same call. You are not left stranded because one solution did not work.